Legal Transformation Summit Webinar Schedule
As part of The Lawyer’s Legal Transformation Week, we ran a programme of webinars, for which recordings are now available. Please register below to access the webinar recordings.
A tale of transformation
15:00 GMT, Monday 18th March
“Transformation” could be considered a buzzword, an abstract concept, or something almost
totally immeasurable. What, however, does transformation mean in practical and tangible
terms? And, how can legal ops functions get investment in transformation programmes? During
this webinar legal ops leaders will reveal the challenges they’ve overcome when leading transformation programmes, and share their advice for others.
- What could transformation look like, and how can you communicate this to the
business? - Which metrics can you use to justify investment and demonstrate progress?
- How have legal ops leaders led transformation programmes within their organisation?
- What were the challenges they came up against, and how did they overcome these?
Speakers: Hiie Ormisson, Legal and Compliance Director, IPF Digital
I am a business-oriented lawyer with over 20 years of experience in international consumer financing and banking, with skills to translate regulatory requirements into smooth customer experience and product design which serves customer needs, business aspirations and compliance. As the leader of Legal & Compliance function at IPF Digital Group, a digital consumer lender and e-wallet provider operating in multiple jurisdictions across the globe, I have grown to be a great supporter of legal tech solutions allowing lawyers to automate and scale, and application of agile ways of working to operate smarter, in greater alignment with business processes and simply to have more fun when managing and influencing change. I am living in Tallinn, Estonia, a small country that is continuously leading Europe in terms of start-ups, unicorns, and investments per capita.
Natalie Connor, VP Legal &Expansion, Crowdcube
Natalie has led legal teams within FinTechs as a General Counsel for the last 4 years after transitioning out of her career at the Commercial Bar. Specialising in private markets work, she was most recently CLO and board member at Semper (a secondaries platform for European startups) when it was acquired by Crowdcube in late 2023, and having recently secured them a MiFID license from the French regulators, she now works in a hybrid senior legal and strategy role. She leads on legal transformation projects within Crowdcube – including in the field of AI – and also sits on the boards of several other businesses helping them with their most pressing digital challenges. Outside of her day-job, she runs a longevity brand helping busy entrepreneurs, execs and lawyers to live better for longer.
Esther Woo, Head of Legal Operations – EMEAMUFG
Esther Woo is a Director and Head of Legal Operations for MUFG in EMEA. She is responsible for strategic planning and delivery of the department’s goals and targets, financial and people planning, development, improvement and optimisation of region-wide consistent processes, the technology roadmap, panel firm operation and management, KPI development and monitoring, management reporting and oversight of legal risk management.
Moderator: Rachel Barnes, Director of Transformation, Clarke Willmott
Rachel Barnes has extensive experience in change, transformation and innovation in the legal sector, investment banking and with early-stage start-ups. During her time in the legal sector, her focus was on collaboratively innovating and transforming Herbert Smith Freehills, Ashurst and Reed Smith. In November 2023, Rachel joined Clarke Willmott as Director of Transformation, with the responsibility to operationalise firm strategy, establish the PMO and support the firm in its transformation efforts around how legal solutions are delivered and supported internally.
AI and ambition
11:00 GMT, Wednesday 20th March
The future of generative AI is unknown, but we do know that it has the potential to completely
transform legal operations functions. During this webinar we will consider the impact AI could
have in the next few years, and how it could completely change the legal operations field. We
will consider:
How could we see AI transforming legal ops functions in the near-future?
- How can legal ops functions own the organisation’s approach to AI implementation?
- How have organisations implemented AI within their legal operations functions? What
impact are we seeing already? - Are there any risk-related factors organisations should consider to remove limitations
of their AI adoption? What should you have in place to see success?
Speakers:
Nicolette Nowak, Vice President Legal, AGC & DPO, Beamery
Nicolette is AGC & DPO at Beamery, a Talent Lifecycle Management platform. She leads the day-to-day operations of an incredible legal team and is currently focused on all things AI, team management, and driving business outcomes.
Will Scrimshaw, General Counsel, Benevolent AI
Will Scrimshaw is the General Counsel & Company Secretary at BenevolentAI, a UK-headquartered artificial intelligence (AI) enabled drug discovery company listed on EuroNext Amsterdam. He joined the company in 2019 and has created and scaled the Compliance, Legal, and IP team since then, taking the company public through a deSPAC business combination in April 2022. With over 20 years’ of experience in the technology sector, Will has previously also worked for Microsoft in a variety of legal and policy roles, and prior to that Skype and BT. Will trained and qualified into the IP/IT team of Norton Rose Fulbright in London.
Gerard Frith, Resident Entrepreneur, Taylor Wessing
Moderator: Hélder Santos, Head of Legal Tech and Innovation, Bird & Bird
Hélder Santos is the Head of Legal Technology & Innovation, leading the legal tech innovation agenda and delivery to develop and articulate a clear vision for using technology aligned with our overall strategy.
During my time working in both law firms, and consulting firms over the last 20 years, I’ve participated and led several large business and technology transformations, including IT projects and cultural transformations and tech-driven programmes.
My focus is identifying opportunities to leverage technology to enhance operational efficiency, improve client service, and drive innovation. I harness disruptive technology and use innovation for organisational change and evolution within dynamic and multicultural environments.
I joined Bird & Bird in 2023 and I am based in our Frankfurt office after working for one of the Big 4 consultancies and major global law firms.
A focus on legal design
15:00 GMT, Wednesday 20th March
A challenge many in-house legal functions face is communicating and designing processes which are user-friendly across the organisation. Could legal design thinking help remove some of these barriers, and create a better relationship between legal and the business? During this webinar, we will consider the following:
- What is legal design thinking and how could it affect how your function operates?
- How could exploring legal design thinking help legal ops teams to overcome challenges and boost efficiency?
- Could a focus on legal design thinking help you to see improved compliance rates, smoother user journeys and better relationships with the rest of the business?
- How have other organisations seen success with legal design thinking?
Speakers:
Erika Concetta Pagano, Head of Legal Innovation & Design, Simmons Wavelength, Simmons & Simmons
Erika is the Head of Legal Innovation and Design at Simmons Wavelength. She is an award-winning lawyer, innovator, and educator whose sweet spots include culture creation, leadership, strategy, teaming, technology, and cross-border initiatives. Erika was recognized by LawTechUK, a Ministry of Justice-backed initiative, as a legal tech trailblazer. She was named Rising Star of the Year (the Lynne Freeman Award) by WeAreTheCity in 2021, as well as “highly commended” for Rising Star of the Year at the 2019 British Legal Awards. She is a regular speaker and published author, and co-chair of the firm’s Neurodiversity Network. Erika also serves as Guest Faculty at IE University (Madrid), where she teaches undergraduate and masters courses on innovation in the legal profession.
Rozenn Heathcote, Executive Director, Legal Operations and Strategy, JLL
Rozenn Heathcote is an accomplished executive with over 20 years of international leadership experience in the services sector (facilities management & food services and the real estate industry). She currently serves as the Executive Director, Legal Operations & Strategy at Jones Lang LaSalle, Inc (NYSE: JLL), a Fortune 500 Real Estate Services Company with a global workforce of over 100,000 employees. A member of the Legal Executive team, Rozenn plays a key role in optimizing the operational effectiveness of JLL’s legal and compliance functions, working closely with and providing strategic guidance to a team of 300 legal and compliance professionals spanning across more than 30 countries.
Throughout her career, Rozenn has worked in various locations including France, the United Kingdom, Hong Kong, Singapore, and the United States. Rozenn’s approach places a strong emphasis on large scale, multi-site change management, and she has been a part of several wildly successful global implementation projects. With experience in HR and Legal & Compliance, Rozenn’s areas of expertise include leading mobilization and transformation projects, developing strategic plans, redefining and modernizing processes and frameworks, and driving strategies supporting business growth plans.
Kate Armstrong, Senior Legal Counsel / Head of Legal Design & Operations, Thought Machine
Moderator: Alex Taylor, International Editor, The Lawyer
Alex is The Lawyer’s international editor. He joined in 2017 as a reporter covering litigation and the Bar, leaving in 2019 and returning in 2021. His work is increasingly focused on what European law firms are doing in their home jurisdictions, and what major US and UK firms are doing on the continent.
WATCH ON-DEMANDNavigating the Shifting Legal Landscape: Strategies for Success in 2024
11:00 GMT, Thursday 21st March
To thrive in a fast-paced environment, law firms must be not only responsive to market changes but also strategically positioned to harness complexity. In this webinar, our distinguished panel of experts will share invaluable insights to equip legal professionals with the knowledge and foresight necessary to stay ahead of the curve.
Highlights will include:
- Key Market Trends for 2024: Gain a comprehensive understanding of the pivotal market trends set to define 2024. Learn how to anticipate these trends and craft proactive strategies to navigate their impact effectively.
- Sustaining Profitability in an Ever-Evolving Market: Discover what leading legal professionals are doing in 2024 to not only adapt but thrive in the face of constant change. Learn practical strategies from your peers to sustain profitability amidst the challenges of an ever-evolving market.
- From Innovation to Generative AI: Explore the present and future landscape of legal technology, from current innovations to the transformative potential of generative AI. Understand how Gen AI will transform the talent model in the delivery of legal services.
- Becoming a Change Agent: 76% of professionals surveyed by Thomson Reuters Institute identified their aversion to risk or fear of change as a hindrance. Understand how to successfully manage change, with real-life examples of how firms are doing just this.
Speakers include: Ben Firth (Moderator) Director of Sales and Customer Success, Thomson Reuters
Ben is the Director of Sales and Customer Success at Thomson Reuters, having joined as part of the HighQ acquisition 3-years ago. Leading a pan-European team, he is responsible for ensuring clients get the best from their HighQ and Contract Express investment. Ben has 20 years’ experience in Legal Tech. During this time, he has worked for several Legal Tech vendors – from technical and business consultancy to sales and vendor management – and has seen the landscape change drastically over the past two decades.
James Touzel, Partner, Head of FutureLaw for TLT LLP
James Touzel works with TLT’s clients to develop their legal department strategies, transform their legal operations and champion new technologies and innovation. For 25 years he has advised fast growth companies and international corporations on the development of innovative technologies and the sourcing of enterprise wide applications and services across the Digital, Retail, Financial Services and Public Sectors.
Sam Dixon, Partner, Chief Innovation Officer Womble Bond Dickinson
Sam works with colleagues and clients to find ways to do things differently; using technology and process improvements to improve outcomes. He has been involved with procuring and deploying technologies in the legal sector for a number of years. His role as a Partner in the Restructuring and Insolvency team allows him to road test new technologies and explore how well they work in the wild.
Tara Walsh, Solutions Director, Osborne Clarke
Tara has worked in law firms for the last 20 years and is passionate about delivering legal services in a smarter way whilst keeping clients front and centre.
Tara is part of the award winning client innovation arm of Osborne Clarke Solutions. It exists to transform the way we, and client legal teams work, and the value we deliver – together. The team are working with some of the largest UK and International businesses, across various sectors, on projects covering all aspects of client work. Transformation is about staying relevant to our clients’ changing needs. Sometimes this means being prepared to disrupt our existing business models and create new ones with clients, but it is always about increasing value to our clients through building long term relationships with Osborne Clarke.
WATCH ON-DEMAND