The virtual lawyer cutting costs at AXA
Kennedys brought a tool to AXA to help streamline the claims process – and the cost savings were immediate
Shoosmiths Manchester: how tech turbocharged productivity
How Shoosmiths completely changed the way its lawyers work
Network Rail challenge: 100 changes in 100 days
How do you drive efficiency and create engagement in a dispersed team? Get them to suggest small changes.
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Hyundai: a bad case of car trouble
Hyundai’s legal team turned a problem with greydealers into a brand and financial win-win for its customers and the business. Here’s how In early 2016, members of the sales department at car manufacturer Hyundai began to notice something odd: the official registration data from various countries, in particular France, showed a significant increase in the […]
The Invicta story: Public sector legal services revolutionaries
Rooting out the legal team’s civil servant mentality and spendthrift ways was head of Kent County Council in-house team Geoff Wild’s original intention. Twenty years on and he has revolutionised public sector provision. This is the story of Invicta Law Invicta Law’s journey from troubled in-house legal team to profitable alternative business structure (ABS) providing […]
The lawyers behind Veon’s digital transformation
In association with HighQ
Royal Mail automation plan: from NDAs to commercial agreements
Like many companies, Royal Mail’s in-house team must deal with the competing demands of costs challenges and increased demand for legal advice from the business. How might legal technology drive efficiency? This case study examines Royal Mail’s project to automate as much legal workflow as possible and empower the business people to do more for […]
Post Office 2.0: The six month zero-cost plan that changed everything
As the legal industry undergoes significant changes, a lot of attention has been paid to how new technology such as artificial intelligence and contract automation can help in-house teams meet the increasing demand for their services.
Vodafone had a process problem. Osborne Clarke took the call
What happened when Vodafone head of legal Sarah Spooner turned to Osborne Clarke to rethink the processes involved in running the company’s huge property portfolio.
Schillings: from defamation defender to reputation bodyguard
Schillings’ reinvention from litigation-firm-to-the-stars to all-round reputation-defence ABS demanded a bold reappraisal of its culture, values and collaborative practice
Gender diversity: beyond tick-box initiatives
Allen & Overy and Pinsent Masons have grasped the idea highlighted by Women in Law London – that diversity must be built into an organisation, with people being held responsible
The innovation case study: The E.on sole provider model
Faced with cutting external costs E.on’s legal team moved to a sole provider model. Here’s how the company made it a model of success.