Over the months, most Marketing and BD professionals have been asked by their lawyers how to engage with clients amidst zoom fatigue and the exhaustion of virtual wine tasting sessions. So, what exactly does good client relationship management look like in a post-Covid-19 world?
Firms have recognised that people like to consume their content in different ways and over the years we have seen firms establish LinkedIn pages, Instagram pages and launch a series of podcasts to engage with clients. But do firms know what is resonating well with the market and the optimum way to engage clients?
The pandemic has led to massive behavioural changes which have affected client habits, content engagement and client relationships, but have marketing strategies adapted to align with this psychological shift and how data-driven were those decisions? This session explores the importance of data in this increasingly digitalised world and where human insights still have a part to play in getting the right message across to the right people.
ESG is on everyone’s radar, but are firms meeting the changing needs of clients? This panel discusses what cuts through the noise, what matters most and what makes clients choose one firm over another to support them in delivering their businesses’ approach to ESG.
WEBINAR in association with Deel | Available on-demand
This webinar will look at some practical examples of what the digital transformation journey looks like for organisations and their legal teams. Webinar in association with DocuSign | Available on-demand
Navigating this complex and ever-changing landscape with confidence and efficiency. WEBINAR in association with Thomson Reuters | Available on-demand
WEBINAR in association with LogMeIn | Available on-demand
Artificial intelligence is changing the way people access, capture and share data. The popularity of voice-activated assistants such as Siri, Alexa and Google, is just an example of how the understanding of language by intelligent tech has become an essential element in people’s daily production and management of information. New tech is not only affecting […]
An interactive discussion that looks at issues of diversity beyond race and gender. WEBINAR in association with Travelers | Available on-demand
Every organisation is now grappling with combing through massive amounts of internal data to respond to internal investigations and the relentless onslaught of DSARs. As data volumes continue to grow and data sources increasingly diversify, this process will be only become more expensive and time-consuming, swallowing up valuable internal resources at a time when in-house teams are already being asked to do more with less. Advancements in AI and analytic technology can now be leveraged to overcome some of these challenges.
The pandemic will generally be remembered as a time of introspection, of looking back and analysing some of our decisions. In this session, a number of seasoned tech connoisseurs will look back at their long-standing affair with legal tech, revisiting some of their decisions and candidly sharing what they would do differently.