Phone vs Whatsapp: UK200 firm assesses lawyer-client communication
Junior lawyers at regional outfit Howes Percival are being encouraged to adopt a greater range of communication methods with clients, as firms seek to address generational differences between associates and partners. The firm, with locations across Cambridge, Leicester, Manchester, Milton Keynes, Northampton, Norwich and Oxford, said it is responding to changing behaviours in both clients and associates. It is encouraging its […]