Keeping teams engaged and motivated during a global pandemic has been a new and unanticipated challenge faced by senior leaders in this new decade. As the old way of working will not be returned to by most, how can you make sure that you are getting the best out of your team and how well does your talent of today shape up for the future business of law firms?
Over the months, most Marketing and BD professionals have been asked by their lawyers how to engage with clients amidst zoom fatigue and the exhaustion of virtual wine tasting sessions. So, what exactly does good client relationship management look like in a post-Covid-19 world?
Firms have recognised that people like to consume their content in different ways and over the years we have seen firms establish LinkedIn pages, Instagram pages and launch a series of podcasts to engage with clients. But do firms know what is resonating well with the market and the optimum way to engage clients?
The pandemic has led to massive behavioural changes which have affected client habits, content engagement and client relationships, but have marketing strategies adapted to align with this psychological shift and how data-driven were those decisions? This session explores the importance of data in this increasingly digitalised world and where human insights still have a part to play in getting the right message across to the right people.
WEBINAR in association with LogMeIn | Available on-demand
Artificial intelligence is changing the way people access, capture and share data. The popularity of voice-activated assistants such as Siri, Alexa and Google, is just an example of how the understanding of language by intelligent tech has become an essential element in people’s daily production and management of information. New tech is not only affecting […]
An interactive discussion that looks at issues of diversity beyond race and gender. WEBINAR in association with Travelers | Available on-demand
Retirement for lawyers can be different than for other professions, and for many, it is not clear how to approach planning for life after law. Do you want to continue working in some capacity or are you looking for a new direction in this next phase? Is your current lifestyle sustainable and one that you […]
The increase in consultant firms we are seeing is reshaping mid-market and high street operations, with existing business models at risk of being disrupted. As a result, SME law firms are under increased pressure to adopt and align with this strategy – investing in IT infrastructure and reducing back-office costs. But when most firms […]
To enable their staff to work remotely this past year, legal firms implemented many years’ worth of digitalisation almost overnight. In this process, a great deal of the admin work done by support teams was instantly automated, highlighting how dated the traditional lawyer-secretary working pattern in law firms was. This webinar looks at how […]
This free to watch webinar is part of the Smarter Working Week event in association with Shoosmiths, which took place between 22nd – 25th March 2021.
This webinar addresses the misconceptions about legal technology, strategies to overcome the challenges surrounding adoption and ways that lawyers can make their day to day lives more efficient wherever they work.